HOUSE OF HERBS PARFUMS
PRIVACY POLICY
EFFECTIVE DATE: JUNE 22, 2026
House of Herbs Ltd. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information when you use houseofherbsparfums.com.
1. INFORMATION WE COLLECT
We may collect the following information:
PERSONAL INFORMATION
First Name
Last Name
Email Address
Phone Number
Billing Address
Shipping Address
ACCOUNT INFORMATION
Customer accounts are automatically created during checkout. A password setup link will be sent to your email to access your account.
ORDER INFORMATION
Products purchased
Order history
Delivery information
Transaction records
LOYALTY PROGRAM INFORMATION
If you participate in our loyalty program, we may collect:
Loyalty points earned
Reward redemptions
Purchase activity linked to rewards
TECHNICAL INFORMATION
IP address
Browser type
Device information
Pages visited
Time spent on website
2. HOW WE USE YOUR INFORMATION
We use your information to:
Process and fulfill orders
Deliver products
Manage customer accounts
Administer loyalty rewards
Respond to inquiries
Improve website performance
Send service and promotional communications
3. PAYMENT PROCESSING
Payments are processed through third-party providers including Tilopay, WooCommerce Payments, and PayPal.
We do not store full credit card information on our servers.
4. SHARING INFORMATION
We may share information with trusted service providers such as:
Payment processors
TTPOST (delivery services)
Google services
Email marketing providers (future use)
We do not sell your personal information.
5. DATA RETENTION
We retain personal information only as long as necessary for business, legal, and operational purposes.
You may request deletion of your personal data by contacting info@houseofherbsparfums.com.
6. YOUR RIGHTS
You may request access, correction, or deletion of your personal information.
You may also opt out of promotional communications at any time.
7. SECURITY
We take reasonable technical and organizational measures to protect your data, but no system is completely secure.
8. CHILDREN’S PRIVACY
This website is intended for individuals aged 18 years and older.
Users under 18 may only use this website under the supervision of a parent or legal guardian.
9. CONTACT INFORMATION
House of Herbs Ltd.
21 Second Street, Five Rivers, Arouca, Trinidad & Tobago
info@houseofherbsparfums.com